We put a lot of love and care into shipping out your order, so your products arrive in perfect condition.
$5.00 flat rate shipping for the Continental U.S.
$6 flat rate shipping when you order from Alaska or Hawaii.
$10 flat rate shipping on all International orders.
We ship all of our orders through USPS ground.
Currently our Turn Around Time, for shipping orders is 7-14 business days. Rockeresque is a small company that is growing quickly. We ship items every week day, excluding holidays and do everything we can to get your package to you as fast as possible. Please never hesitate in asking us for an update on your order at email@example.com.
If you need a quicker shipping option, please email us before placing your order at firstname.lastname@example.org
We want our customers to be happy and return often. If you are truly unhappy with your cosmetic product, we have a 30 day exchange policy. You can exchange your unopened (still heat sealed) cosmetic product with no shipping charge added for your replacement item
(shipping items back to us is your financial responsibility.)
Please email us at email@example.com to inquire about an exchange.
Are you a vegan company?
Yes, we are completely 100% vegan and cruelty-free. Our biggest concern is to offer you quality vegan products at all times. We don't want animals in our tummies, nor on our faces.
Are your items handmade?
Currently all of our cosmetic items listed are handmade, except our gel eyeliners which are professional made in a cosmetics lab with our own custom formula.
Do you repackage your items or use private label products?
Never, ever. We know it's been done a lot lately in the indie make-up world and are sad to see things like this happen. We take pride in our custom formulated products.
Someone said I can turn my loose eye shadow into mascara and lip gloss! Is this true and is this safe?
Our loose eye shadows are considered to be part of the mineral make-up family. You can take a small amount of product, let's say "Sparrow," and mix it with clear mascara to create a bright blue mascara. You can also take "XOXO" and mix it with clear lip gloss to create a fun hot pink lip color! Almost all of our loose eye shadows are cosmetically and FDA approved to be applied to your eyes, face, lips, and nails. There are only a few loose eye shadows we offer which are not approved for use on your lips. These colors are prominently listed as "Not Lip Safe," on their individual shop pages and on their packaging. All this means is there is an ingredient in the make-up that you do not want to ingest. However, these are still very safe for use on your eyes, face, and nails. The two ingredients you want to avoid putting on your lips are called Ferric Ferrocyanide and Chromium Hydroxide Green.
Do you offer any make-up artist or professional discounts?
Not at this moment, but we will, so hang tight!
Do you have any other types of discounts?
Yes, we offer a free membership program that offers incentives to our repeat customers! Click on our "membership" option to sign-up!
Can I model for you?
Rockeresque contracts professional models for our website, however we know every girl and boy has their own inner model and we want to see them! When you purchase Rockeresque and do a makeup look, whether taken professionally or at home with your own camera, we invite you to submit these to: firstname.lastname@example.org Yours could be chosen to be displayed on our social media sites, this includes our facebook page and blog! Criteria we look for in images: proper lighting and in focus.
If you are a professional model with a portfolio and would like to be considered for print work or our website, please email us With your portfolio to email@example.com
I am a Blogger/Reviewer Can I have some of your products for review?
We appreciate all of the interest out there to try our products! Thank you so much to everyone who inquires about using us as a company to review. Rockeresque is still new and growing and as such we cannot afford to give away free products. However we do offer discounts to those who do professional makeup looks/promotion with our products. Please email <b>firstname.lastname@example.org</b> for more details.
What forms of payment do you accept?
All major credit cards and forms of payment through Paypal are accepted online.